We are currently looking for a Customer Service Administrator to join our client in Reading & Slough areas. Please note that the role will be based in Reading during February-September 2018, and then it will move to Slough. 

Key Responsibilities:
– Resolving delivery issues by email/telephone or internal systems
– Daily reporting using Microsoft Excel of any delivery issues 
– Dealing with customer queries and complaints while onsite 

Key Skills & Experience:
– Previous customer service/admin experience
– Previous experience of working in a carrier company – beneficial 
– Ability to work well on own initiative or as part of a team
– Excellent verbal & written communication skills 
– Excellent telephone manner 

The working hours are 9:00-17:00 Monday to Friday.

The pay rate of £10-£11/hour depending upon experience is on offer.

If you are interested in the role, please send us your CV to sean.dineen@gravity-personnel.com. If you require any further information, please call our office on 0118 950 8757 and speak to Sean.