We are currently looking for a Customer Service Administrator to join our well-established client in Reading.
You will be working as part of a friendly team in a busy call centre environment and providing support in maintaining the efficient day-to-day operation of the office, maintaining good customer relations, and ensuring that all administrative tasks are handled in a professional manner in line with our client’s procedures, values and principles.
- Issuing courier reports
- Updating customer records
- Liaising with suppliers and couriers regarding customer orders and product dispatch dates
- Any other administrative tasks as and when required
Key Skills & Experience:
- Previous customer service/ administrative work experience
- Excellent verbal and written communication skills
- A confident and professional telephone manner
- Excellent attention to detail skills
- Good working knowledge of MS Office (Word, Excel, Outlook)
The working hours are 9:00-17:00 Monday to Friday.
The hourly rate is between £9-£9.50/hour depending upon experience.
The company can offer lots of training and progression opportunities.