We are currently looking for a Customer Service Administrator to join our well-established client in Reading.

You will be working as part of a friendly team in a busy call centre environment and providing support in maintaining the efficient day-to-day operation of the office, maintaining good customer relations, and ensuring that all administrative tasks are handled in a professional manner in line with our client’s procedures, values and principles.

Key Responsibilities:

  • Issuing courier reports
  • Updating customer records
  • Liaising with suppliers and couriers regarding customer orders and product dispatch dates
  • Any other administrative tasks as and when required

Key Skills & Experience:

  • Previous customer service/ administrative work experience
  • Excellent verbal and written communication skills
  • A confident and professional telephone manner
  • Excellent attention to detail skills
  • Good working knowledge of MS Office (Word, Excel, Outlook)

The working hours are 9:00-17:00 Monday to Friday.

The hourly rate is between £9-£9.50/hour depending upon experience.

The company can offer lots of training and progression opportunities.

Please apply by sending your CV to sales.support@gravity-personnel.com. If you require any further information, please call our office on 0118 950 8757