We are currently looking for a PM First Line Manager VNA to join our dynamic growing client in Didcot on a permanent basis.

The role will be joining the Operations team to support with the day to day running of the VNA area.

Tasks involved in this role include:

• monitoring processes and procedures to ensure compliance and therefore quality and accuracy.

• effectively delegating and completing tasks as required ensuring, efficiency, and timeliness.

• ensuring daily duties are completed to deliver weekly and monthly targets, organisational objectives, KPIs and SLAs.

• creating and maintaining effective communications within the team and across other operational teams.

• being involved in aspects of employee relations including disciplinary and grievance procedures, Return to Work interviews and annual appraisals.

• supporting and integrating new team members as the team grows, ensuring training is carried out as required.

• Operating Procedures Plan, forecast and report performance, analyse data using platforms such as Excel and Plancise.

• identifying processes and systems where improvement is required, propose solutions to deliver these improvements.

The ideal candidate will:

• have a good understanding of the Operations and Blue Yonder system.

• have ability to effectively manage relationships with internal and external partners.

• have excellent computer literacy and numeric skills.

• be Customer focused.

• be able to manage tight deadlines and peaks of workload whilst maintaining attention to detail.

• have strong analytical and excellent organisational skills.

Working hours:

14:00 pm-22:00 pm, Monday – Friday Permanent

Salary range:

£29,500 to £32,500